Terms and Conditions for Nanhi Muskaan

Welcome to Nanhi Muskaan! By accessing and using our website, nanhimuskaan.in, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please refrain from using our website.

1. Cookies

We use cookies on our website to enhance user experience, analyze site traffic, and improve functionality. By using our website, you consent to the use of cookies. You may modify your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the website.

2. License

Unless stated otherwise, Nanhi Muskaan and/or its licensors own the intellectual property rights for all material on the website. All rights are reserved. You may access this material for personal use, but you may not:

• Republish, sell, or redistribute any content from this website.

• Reproduce, duplicate, copy, or exploit any part of this website for commercial purposes.

3. Content Liability

Nanhi Muskaan takes all reasonable efforts to provide accurate information and descriptions of products on our website. However, we do not guarantee that all information, including product images, prices, or descriptions, is free from errors. We reserve the right to make changes to the content on our website without prior notice.

You agree that Nanhi Muskaan shall not be held responsible for any content inaccuracies or errors on our website or any loss or damage that may occur as a result.

4. Privacy Policy

At Nanhi Muskaan, we value your privacy. Our privacy policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms set forth in our Privacy Policy. We do not share your personal information with third parties, except as necessary for fulfilling orders or complying with the law.

For more details, please read our Privacy Policy.

5. Refund Policy

Our products, especially the baby care packages, are non-returnable or non-refundable once the order is placed. However, if the product is damaged due to shipping, you may request a refund or replacement within 7 days of receiving the package. Please provide clear evidence of the damage, including images of the damaged box, and we will review the case accordingly.

Refunds will only be processed for damaged products that were caused during the delivery process, and our decision is final.

6. Cancellation Policy

Orders can be canceled within 24 hours of placement, provided the order has not been shipped. Once an order is shipped, it cannot be canceled, and the products will follow the terms of our Refund Policy in case of damage during transit.

To cancel your order, please contact our customer support team as soon as possible, and we will assist you with the cancellation process.

7. Shipping Policy

We use reliable courier services, including DTDC, Bluedart, and India Post, to ensure timely delivery of our products. The shipping charges will vary based on your location and the weight of your order.

Delivery Times:

• Delivery typically takes 3-7 business days, depending on your location.

• We do not guarantee delivery within a specific time frame, as it depends on the shipping provider and external factors.

Please note that shipping may be delayed due to unforeseen circumstances like weather, holidays, or logistical issues. In such cases, we will notify you of any delays.

If you have any questions or issues regarding the delivery of your order, please contact our customer service team for assistance.

By continuing to use Nanhi Muskaan’s services, you agree to abide by these Terms and Conditions. We reserve the right to modify these terms at any time without prior notice. Please review this page periodically to stay informed of any changes.

Thank you for choosing Nanhi Muskaan!